PRODUCT BUSINESS ANALYST

Established since 2011, Vox Solutions has been at the forefront of innovation in voice and messaging marketplace. We are certainly not a start-up, but a scale-up company with ambition to become a major player in our industry with new and innovative solutions that can address the needs of our constantly evolving telecommunications landscape.

Our people and our customers are at the center of everything we do at Vox Solutions. Our solutions are designed to support the challenges facing the operators and enterprises around the globe in a highly competitive and disruptive landscape. Our passion is to provide our customers solutions that can increase their profitability, decrease their cost and improve their operational efficiency with the ultimate goal of optimizing their end-user customer experience.

To reach our ambitious growth plans in the coming years, Vox Solutions is expanding and looking for strong candidates to join our international and diverse team. If you are looking for a fresh start to an exciting career path with a company that is set to grow into a major player in the market and have the will and passion to join a team that is passionate about its employees, customers, technology and innovation then Vox Solutions is the place for you.

Your responsibilities:

• Have a detailed overview of the company’s products and solutions from technical and commercial point of view and keep track of any changes and upgrades.
• Gather and validate information from stakeholders, perform requirements analysis and create functional specifications for solutions.
• Write clear and well-structured business requirements and documents.
• Author and update internal and external documentation, formally initiate and deliver requirements and documentation.
• Convert roadmap features into smaller user stories.
• Translate requirements into detailed specifications for the development team and work with development leads so that requirements are understood.
• Prioritize initiatives, allocate resources and maintain cost efficiency based on business needs and requirements.
• Manage projects, develop precise project plans and monitor performance.
• Monitor deliverables and ensure timely completion of projects.
• Ensure that delivered projects meet business needs and requirements.
• Report project outcomes and/or risks to the appropriate management channels as needed.
• Model business processes and identify opportunities for process improvements.
• Monitor and analyze market trends and study competitors’ services and products and define product objectives.
• Manage the execution of all product lifecycle processes for products including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development and product launch.
• Provide product training and technical expertise and answer to all product related inquiries.
• Coordinate product releases with marketing, sales and development teams.

Your profile:

• Minimum experience in a similar position – 3 years.
• University degree in business, economics, IT or similar domains.
• Strong analytical and interpersonal skills.
• Ability to use data analytics and data patterns to provide insights and help in decision making.
• Practical experience in generating process documentation and reports.
• Strong team player with attention to details.

Required skills:

• Analytical and critical thinking.
• Communication and interpersonal skills.
• Excellent planning, organizational and time management skills.
• Proven capabilities in project and user-testing management.
• Highly proficient technical writing capabilities.
• Proven development of innovative and impactful systems solutions.
• Advanced technical skills.

What you will experience with us is a professional and diverse working environment with a growing and ambitious company that is agile and innovative.  Our culture is one of constant improvement with the highest level of employee and customer centricity. We are result oriented, entrepreneurial and passionate about what we do and the value we bring to the market. We take great pride in our values and goals that are built around teamwork, personal responsibility, making a difference and bringing value to our customers and the industry.  We offer very competitive remuneration and benefits and are flexible with the location.